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Frequently Asked Questions
Here are answers to some of the questions we get asked all the time. If your particular question is not answered below please send us an emal help@waikatosl.co.nz and we will be pleased to help.

What happens if the noise Control police take the gear?
You pay a fine when you collect it from the council on Monday and then return it to us. Hire charges accrue until returned to our warehouse so it is best to get it back early!

Is the equipment insured?
Not by us while it is in your care.
You must arrange insurance for loss or damage, or check that it is covered under your "House and Contents" insurance policy

Doesn't the bond cover damage?
We only charge a small bond so it might cover minor damage, or maybe late hire return charges. You are liable to make good any damage or pay replacement costs if equipment is damaged or lost while on hire to you.

What happens if I can't remember how to put all my equipment together when I get it home?
Call us! We will talk you through the setup. Think about the signal flow. A CD player goes OUT to IN on a mixer, then the mixer goes OUT to an IN on an amplifier, which goes OUT to an IN on a speaker.

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